Frequently Asked Questions

A nurse-call communication system enables two-way voice communication between patients and staff. A signalling system is primarily used to call for assistance without two-way voice communication.

The right solution depends on the type of facility, the care provided, staff requirements and the technical characteristics of the building. We can help you select a suitable system for a hospital, care home, specialised care facility, hospice or rehabilitation centre.

Yes. Our systems are designed to be simple and intuitive for both patients and staff. You can also learn more about how they perform in everyday operation by viewing our customer references.

Yes. For existing buildings where structural work needs to be kept to a minimum, we also offer wireless solutions. These allow for easier installation without extensive building work or significant disruption to normal operations.

We provide a complete solution, from system design and manufacturing to installation and after-sales service. This means that we can support your system throughout its entire service life.

The latest technical documentation is available in our Client Zone. There, designers, installation companies and partners can find all the relevant documentation and materials in one place.

Yes. Our specialists can help you design the right solution and answer any technical questions throughout the project. We provide support from the initial design stage through implementation to ongoing after-sales service.

Yes. We design each solution according to the type of facility, its operational needs and the communication requirements of patients and staff. Depending on the specific situation, we may recommend a communication, signalling or wireless system.

Yes. Thanks to our in-house development and manufacturing capabilities, we can take the project’s specific requirements into account and propose a solution tailored to the facility’s operations.

Please contact our system design team. We will be happy to discuss your project, technical requirements and the most suitable system solution with you.

Yes. When designing the solution, we take into account the technical characteristics of the building, its existing infrastructure and operational requirements. Based on these factors, we recommend the most suitable solution. 

Yes. CODACO provides system development, manufacturing, installation and after-sales service. This gives you a single partner for the entire life cycle of the system.

Our support does not end when the system is handed over. We provide repairs, regular maintenance and spare parts. We handle most service requests within 24 hours.

Yes. Long-term support is important to us. We maintain our own spare parts warehouse and continue to service older equipment. If a required part is not in stock, we can manufacture it.

We guarantee an equipment service life of up to 15 years. The actual service life is also influenced by how the system is used and maintained. We provide technical and service support throughout this period.

Technical documentation and installation materials are available in our Client Zone once you have registered. Everything you need can be found there in one convenient place.

Yes. You can contact our team during project preparation, installation, configuration and system commissioning.

Please contact us with the name or identification number of the equipment or part, along with a brief description of the issue. Thanks to our own spare parts warehouse, we have many components readily available and can quickly resolve problems that arise during installation.

Please email us with a description of the problem and, if possible, include a photo and the type or model of the equipment. Our service team will assess your request and contact you with the recommended next steps.

We handle most service requests within 24 hours. Once we have assessed the issue, we will inform you about the next steps and the expected scope of the repair. 

Yes. Thanks to our own spare parts warehouse, we can also supply parts for older equipment. Parts that are currently in stock can be delivered within three days. 

In many cases, no. Our technicians can carry out repairs during normal operations while keeping disruption to staff and patients to a minimum. 

A service agreement helps keep your system reliable and up to date. You can choose a regular maintenance interval that suits the needs of your facility. During scheduled maintenance, we inspect the system, update the software where necessary, provide refresher training for staff and recommend any further action required.

Absolutely. If CODACO interests you and you think you would be a good fit for our team, please send us your CV along with a few words about yourself. We will be happy to explore whether there might be a suitable opportunity for you.

Not for every position. What matters most to us is a willingness to learn, collaborate and find solutions.

We offer flexible working hours, allowing our employees to achieve a better balance between their work and personal lives.

In addition to opportunities for professional development, we offer benefits such as 25 days of annual leave, sick days, a meal allowance and team-building events. 

First, send us your CV. If your profile matches what we are looking for, we will contact you by phone and arrange an in-person interview. If we feel we are a good fit for each other, we will then agree on the next steps and your start date.